Privacy Policy and Processing of Personal Data

In accordance with the current regulations on the protection of personal data, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter GDPR), we inform you that we have adopted all necessary measures to ensure and protect the confidentiality and security of your personal data. You may send us your questions by email at [email protected] .

Please note that Sounds Market assumes no responsibility in cases where you use the links available on our website to access social media. Please carefully read the corresponding privacy policies of the different providers.

1. Who is the data controller?

The controller of your personal data is SOUNDS MARKET SL (hereinafter Sounds Market), with Tax ID B67146233 and address in Barcelona (08029), calle Rocafort, 241-243 5º 3ª, and registered in the Commercial Registry of Barcelona Volume 46255; Folio 121; Sheet B514446, Entry 1. You may contact our Data Protection Officer by sending an email to [email protected] .

2. What type of data do we process?

At Sounds Market, we will only request the data that are essential for the management of the use of our platform and/or services. We will never ask you for data that we do not need. These data are:

Identification and financial data: name, surname, postal address, email address, telephone number, account number (in those cases where you use our secure payment method), IP address and image and Tax ID in those cases in which you access our platform as a professional user.

In some cases, and in order to provide you with a better service, we may request your location data.

As a user of our services, you assume responsibility for providing us with true and accurate data. Our services are intended for adults with full legal capacity, and in no case for minors under 14 years of age.

3. What happens if you do not provide us with your data?

Since we mainly process data that are necessary, if you do not provide them, we will not be able to register you as a user of our platform or provide you with the requested services. In cases where it is optional, such as location data or for advertising purposes, you may continue to use our platform, but you will not be able to benefit from the services linked to them.

4. How long will we retain your data?

Your personal data will only be retained for the time strictly necessary to fulfill the purposes for which they were requested, provided that you have not previously withdrawn your consent, or the Law establishes a longer retention period. In such cases, your personal data will be duly blocked.

5. For what purposes do we process your data?

At Sounds Market, we process your data for the purpose of managing the use of our platform and/or the services we offer both on its web version and in the mobile application. This management may include all or only some of the following purposes, depending on what you have expressly authorized us:

Management of your registration as a user of our platform.
Management and control of the proper use and functioning of our platform. This activity includes the administration of your preferences (location data) if you authorize us to do so.
Management and information regarding the processing of your order.
Management of users' inquiries, complaints, and comments.
Commercial management of your data, if you authorize us to do so.

6. What are the legal bases for processing?

In accordance with Regulation (EU) 2016/679, the legal bases for the different processing purposes are your express consent, which we will always request in advance. This applies to the management of your registration as a user of our platform, the administration of your preferences and the consequent processing of geolocation data, and the commercial processing of your data.

For the management and control of the proper use and functioning of our platform, the legal basis is our legitimate interest in safeguarding the interests and rights of our users during the use of our services.

For the management and updating of your order data, the legal basis is the performance of a contract or pre-contractual measures.

For the management of your inquiries, complaints, and comments, the legal basis is your express consent.

7. To whom do we disclose your data?

Sounds Market will not disclose your data to third parties, except when necessary to fulfill the purposes for which they were requested, such as transport companies when we directly manage shipments. In the case of purchases of items from “Company”-type users (described in section 7.4. of our Terms of Use and Contracting Conditions), we will also disclose to such entity the data necessary for the management of the order and the shipment of the item. In all these cases, Sounds Market will carry out any control actions it deems appropriate to ensure the security and confidentiality of your data. However, we remind you that, as specified in the General Terms, our Platform uses the services of various financial service providers to manage the payment of certain services, as explained therein. In these cases, we will redirect you to the corresponding websites of such providers. Please remember to carefully read the corresponding privacy policies of such providers.

8. What are my rights regarding my personal data?

At any time you may contact Sounds Market to exercise your rights or make any inquiries regarding our privacy policy, as indicated in section 1 of this policy. In summary, you may:

Access your personal data; at any time you can check whether we are processing your data and which ones.
Request the rectification of inaccurate data.
Request the erasure of your personal data under the circumstances provided for by law.
Request the restriction of the processing of your personal data; in this case we will only retain them for the exercise or defense of possible claims.
Object to the processing of your data; in this case we will cease processing them, except for legitimate reasons or for the exercise or defense of possible claims.
Request the portability of your data.

Once your request has been submitted, we have one month to respond. If you consider that we have not properly addressed your request, you may file a complaint with the competent Supervisory Authority. You can obtain more information at the following link https://www.aepd.es/es .

9. What is the procedure to exercise my rights?

This is a free procedure, and you only need to send us your request, attaching proof of your identity, to the email address [email protected] (Attn: DPO).

10. Do we use cookies?

You can consult our cookie policy here .

11. What security measures have we implemented?

At Sounds Market, we process data at all times in a strictly confidential manner and maintain the required duty of secrecy regarding them, in accordance with Regulation (EU) 2016/679, and in particular Article 32 thereof, adopting for this purpose the necessary technical and organizational measures to guarantee the security of your data and prevent their alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

In particular, the relevant and mandatory security measures have been adopted regarding:

Functions and obligations of personnel, event logging, management of media and documents, access control, identification and authentication, backup and recovery.

However, in other cases, Sounds Market will adopt the necessary and mandatory measures in accordance with local regulations. The documentation will be available upon request by the user by sending a request to [email protected] .

12. Can we change our privacy policy?

Yes, Sounds Market reserves the right to modify this Privacy Policy in order to adapt it to real circumstances and in accordance with current legislation; such modifications will be communicated to users of our platform through their publication on it.

Last update: April 27, 2026